The boring stuff (terms & conditions)

Other than in exceptional circumstances, we are not able to offer refunds for the online and hall sessions, however you will be able to catch up by booking an another class.

If a class has to be cancelled by the teacher then you will be offered the option to either join another class (zoom or face-to-face) or receive a full refund.

Offer available to new clients that have never attended a Pilates with Suzelle class before. 

This privacy notice for Vitae Pilates (doing business as Pilates with Suzelle) describes how and why we might collect, store, use, and/or share ('process') your information when you use our services

('Services'), such as when you our websites, engage with us in other related ways, including any sales, marketing, or events

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What personal information do we process?

When you visit, use, or navigate ourServices, we may process personal information depending on how you interact with Pilates with Suzelle and the Services, the choices you make, and the products and

features you use. We do not process sensitive personal information.We do not receive any

information from third parties.

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How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid

legal reason to do so.

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In what situations and with which parties do we share personal information?

We may share your data with third-party vendors, service providers, contractors, or agents ('third

parties') who perform services for us or on our behalf and require access to such

information to do that work.

The third parties we may share personal information with are for the following purposes:

• Advertising, Direct Marketing, and lead Generation (e.g.Google AdSense)

• to allow Users to Connect to Their Third-Party Accounts (Facebook account, Google account, Instagram account and LinkedIn account)

• Cloud Computing Services (Google Cloud Platform, WIX, Ascent)

• Invoice and Billing (Paypal and Stripe)

• Social Media Sharing and Advertising (Facebook social plugins and Google+ social plugins)

• User Account Registration and Authentication (Facebook Login, Google Sign-In and Instagram Authentication)

• Web and Mobile Analytics (Google Analytics and Google Tag Manager)

• Website Hosting (Wix, Ionos)

• Website Testing (Google Play Console and Google Website Optimizer)

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connectionwith, or during negotiations of, any merger, sale of company assets, financing,or acquisition of all or a portion of our business to another company.

• When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link. We obtain and store on your device ('cache') your location. You may revoke your consent anytime by contacting us at suzellehortense@yahoo.co.uk.

• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 36 months past the termination of the user's account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

What are your privacy rights?

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the

contact details provided in the section

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You have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by contacting us. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

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Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us.

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​If you would at any time like to review or change the information in your account or terminate your account, you can:

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Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal

requirements.

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Cookies are small data files that are placed on your computer or mobile device when you visit a website.  Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.  

Where required by applicable law, we will obtain your consent before we place any cookies on your device that are not strictly necessary for the functioning of our Websites.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based

advertising by advertisers on our Services visit http://www.aboutads.info/choices/.